Other Use Cases

Analyzing incoming call patterns to identify non SLT customers that could benefit from switching to SLT services   Eg:  Identifying non SLT customers who call SLT numbers often to offer options to switch to SLT

Developing algorithms to inspect IP traffic in real time to identify QoS levels Using QoS prediction algorithms to identify issues with customers having complaints related to service levels

A solution to ONTs having to have power for operations which is a major complaint of customers switching to Fiber from Copper line

A solution to extract and modernize the embedded  OS of the household ONT provided by SLT and integrate any industrial smart home IoT gateway functionality into the ONT

Using the information that we have within out customer related systems, a life time value (CLV) for each customer will be calculated. That can be used to figure out how much valuable the customer is for SLT Input Monthly bill amounts Payment Patterns Complaints patterns Output Customer Life Time Value