Use Cases – Page 3 – Digital Lab

Using AI to Make Government Processes Efficient

Smart Government, Use Cases / By slt_digital_lab

Using AI to efficiently manage government processes such as Driver’s License Issuing by predicting the best patterns to follow to minimize delays based on the number of people in queues and processing times Input Processing times of sub functions Queue lengths etc Output Suggesting best options for people to get work done with minimum delay …

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Sales Lead Capturing Using Incoming Call Analyzing

Analyzing incoming call patterns to identify non SLT customers that could benefit from switching to SLT services Eg: Identifying non SLT customers who call SLT numbers often to offer options to switch to SLT

Real-time Packet Inspection For QoS Improvement

Other Use Cases, Use Cases / By slt_digital_lab

Developing algorithms to inspect IP traffic in real time to identify QoS levels Using QoS prediction algorithms to identify issues with customers having complaints related to service levels

Solution for Dependency of the Household ONT Unit on External Power Source

Other Use Cases, Use Cases / By slt_digital_lab

A solution to ONTs having to have power for operations which is a major complaint of customers switching to Fiber from Copper line

Modification of Embedded OS of the Household ONT Unit and Integration of Smart Home IoT Gateway Into It

Other Use Cases, Use Cases / By slt_digital_lab

A solution to extract and modernize the embedded OS of the household ONT provided by SLT and integrate any industrial smart home IoT gateway functionality into the ONT

Customer Life Time Value Prediction

Other Use Cases, Use Cases / By slt_digital_lab

Using the information that we have within out customer related systems, a life time value (CLV) for each customer will be calculated. That can be used to figure out how much valuable the customer is for SLT Input Monthly bill amounts Payment Patterns Complaints patterns Output Customer Life Time Value